Data protection

General

This privacy policy explains how Bamboo Helios GmbH protects and uses any information provided through https://bamboo-helios.de/.

Bamboo Helios GmbH takes the protection of user privacy seriously. Therefore, our data use at Bamboo Helios GmbH is GDPR compliant to ensure that your privacy is protected.

Should https://bamboo-helios.de/ ask you (the user) to provide certain identification information when using this website, please be assured that it will only be used in accordance with this privacy policy.

Please read the following information carefully to understand our views and practices regarding personal data and its processing.

Our website, https://bamboo-helios.de/, may contain links to other websites of interest. Please note that once you leave our website via these links, we have no control over your use of data on those websites. Therefore, Bamboo Helios GmbH cannot be held responsible for the protection and security of any information you provide whilst visiting those websites. These are not covered by this privacy policy. Please be careful and look at the privacy policies of the websites in question.

Bamboo Helios GmbH reserves the right to pass on information and data if requested by the office, police or other authorities.

Type and scope of data processing

On the Bamboo Helios GmbH website https://bamboo-helios.de/, data from you or data from which your identity can be inferred can be collected and processed.

– Your IP address and browser information are collected so that the website can be displayed at all; we often access this data.

– Bamboo Helios GmbH reserves the right to view your history, the length of stay on pages and interaction activities on https://bamboo-helios.de/ and, if necessary, to retrieve information about error messages in order to improve your user experience. When you enter the site, you can use cookies to restrict these rights.

– When you contact us through inquiries, bookings or sign up for the newsletter, we also process your name and email address and, if applicable, your address. This data is then used to contact you or rent. The data is essential for the above actions in order to provide the desired service.

– Your data will be stored and used with your consent to improve the user experience and to reuse the data on future visits.

Recipients of the personal data

We, Bamboo Helios GmbH, you and some third parties with whom we work have access to your data. Third-party companies are the companies that provide services for Bamboo Helios GmbH and thus ensure the functionality of the website and the services offered. We only pass on the data within the framework of the legal provisions.

The following third parties may have access to your data:

• Our booking connection point is Lodgify, so this company can access your booking data, name and, if applicable, address. The data may only be used for display purposes and may not be stored for internal use at Lodgify. Payments are also processed via a third party via Lodgify and the data is not cached.
• Based on the map on our website https://bamboo-helios.de/ for directions, Google also has access to your IP address and location if you allow it.

Some personal data may be stored or transferred to countries outside the EU. It may also be processed by employees outside the EU who work for Bamboo Helios GmbH or one of our business partners or service providers. By using the Services, you acknowledge and agree that data may be transferred, stored and processed outside the country in which you reside. https://bamboo-helios.de/ will take all reasonable steps to ensure that your data is treated securely. https://bamboo-helios.de/ may also disclose personal data if required by law or if we believe in good faith that disclosure is necessary to protect our rights, protect the safety of our users or others, investigate fraud, or respond to a government request.

Data security

At Bamboo Helios GmbH, we attach great importance to protecting our guests’ personal data and have therefore taken technical and organizational measures to ensure that your data is safe and protected. We use the following [if applicable. supplement or modify] security measures to prevent the loss, misuse or alteration of personal data. This includes:

• The use of secure servers and firewalls
• The use of encryption technologies (SSL encryption of the website https://bamboo-helios.de/)
• Limited access to personal information only to authorized employees who need the information to provide services
• Collaborate only with partners who are GDPR-compliant

Data storage

In principle, the data is only stored for the respective processing purpose for as long as is absolutely necessary and then deleted immediately, unless consent has been given to the contrary.

If you complete a booking via the website https://bamboo-helios.de/, personal data will be retained for as long as the contractual relationship exists and will be deleted after the limitation period has expired.

In all other cases, upon consent, the personal data provided will be kept for as long as the user has not requested the deletion of the data.

The data will be used in accordance with legal, tax and accounting standards and will be retained in accordance with the established legal time frame of 10 years.

Rights of the data subject

Every user has the following rights with regard to his or her data:

• The right of consent: The user has the right to insist on prior approval for the processing of personal data. In addition, there is the right to request confirmation from Bamboo Helios GmbH at any time as to whether and how the personal data has been used. If a data subject wishes to exercise this right, he or she can contact our data protection officer at any time (see below).
• The right of access: The right to obtain information about the personal data stored by the controller at any time, as well as a copy of this information, free of charge.
• The right to rectification: The right to request the controller to immediately rectify personal data concerning him or her.
  The right to erasure: The right to request the controller to erase personal data concerning him or her without undue delay. Bamboo Helios GmbH has the obligation to delete personal data without undue delay if the data is no longer necessary and one of the following reasons applies:
• The personal data are no longer necessary for the purposes for which they were collected.
• The data subject withdraws the consent on which the processing is based and there is no other legal basis for the processing.
• The data subject objects to the processing in accordance with the GDPR.
• The personal data were processed unlawfully.
• The personal data must be deleted to fulfill a legal obligation.
• The personal data were collected in the context of information society services in accordance with the GDPR.
• Right to restriction: The data subject has the right to request the controller to restrict the processing of the data if one of the following conditions is met:
• The accuracy of the personal data is contested by the data subject he processing is unlawful, but the data subject opposes the deletion of the personal data and instead requests the restriction of the use of the personal data.
• The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them
• The data subject has objected to the processing in accordance with the GDPR, but the judgment is still pending

1. 1. Right to data portability: The data subject can request to receive the personal data in a structured, common and machine-readable format in order to pass it on to another company. He or she can also request that the data be transferred directly from the controller at Bamboo Helios GmbH to the other company if this is technically possible and does not affect other persons.
   2. Right to object: The data subject can object to the processing of his or her personal data based on the GDPR at any time. This also applies to profiling of the person.
   3. Right to withdraw consent: The data subject can withdraw his or her consent to the processing of his or her personal data at any time. If the data subject wishes to exercise any of the aforementioned rights, he or she may contact Bamboo Helios GmbH directly at any time and send the corresponding request to the following addresses:

• • • Stralauer Allee 17A, 10245 Berlin, Germany
    • info@bamboo-helios.de

Every data subject has the right to lodge a complaint with the competent data protection authority.

Gültigkeit und Änderungen

Bamboo Helios GmbH  hat das Recht die Datenschutzerklärung partiell oder komplett  zu ändern, wobei die Änderungen im selben Ausmaße publiziert werden müssen wie die jetzige Datenschutzerklärung. Andernfalls muss sich Bamboo Helios GmbH per direkter Kommunikation an Sie wenden. Während der Modifizierung gilt die bisherige Datenschutzerklärung, bis die Datenschutzerklärung an jeglichen Publikationsorten geändert wurde.

Kontakt

Die Datenschutzerklärung gilt zwischen Ihnen und

Bamboo Helios GmbH
Stralauer Allee 17A, 10245 Berlin, Deutschland

Der Datenbeauftrage ist:

Phuong Viet Vu
info@bamboo-helios.de
+49 (0) 30 6200 1315

Bei gewünschter Einschränkung, Berichtigung oder Löschung Ihrer Daten können Sie sich hier melden:

Phuong Viet Vu
info@bamboo-helios.de
+49 (0) 30 6200 1315